GOFO Express Tracking: What You Need to Know in 2026

Gofo Express Contach Details

Field	Details
Company Name	GOFO Inc. (PissedConsumer)
Headquarters Address	29-05 120th Street, Flushing, Queens, New York, NY 11354, United States (PissedConsumer)
Main Country	United States (PissedConsumer)
Customer Support Email (US)	[email protected] (gofoexpress.com)
General Support Phone	+1 (949) 688-6032 (gofoexpress.com)
Pickup/Seller Support Phone	+1 (626) 505-1101 (gofoexpress.com)
WhatsApp Support	+1 (787) 605-8633 (gofoexpress.com)
Corporate Website	https://www.gofo.com/us/ (4Tracking)

Last Updated: January 24, 2026

Quick Answer: GOFO Express tracking allows you to monitor packages delivered through GOFO's last-mile delivery network. While the company is legitimate, user experiences vary significantly—understanding how their tracking works can help you manage expectations and protect your deliveries.

Disclaimer: This article provides information based on publicly available sources, customer reviews, and company data as of January 2026. Individual experiences with GOFO Express may vary. For delivery issues, contact your seller or GOFO Express directly. This content is for informational purposes only and does not constitute professional advice.

What Is GOFO Express?

GOFO Express is a last-mile delivery company providing tech-powered parcel logistics across over 40 U.S. states, covering more than 8,300 ZIP codes and reaching approximately 70% of the American population. Founded in 2013 as a division of international logistics conglomerate Ebisu, the company has headquarters in New York and operates major hubs in cities like Los Angeles, Atlanta, Miami, and Newark.

You'll most commonly encounter GOFO Express when ordering from:

• E-commerce platforms (SHEIN, Temu, TikTok Shop)
• Online marketplaces (Amazon third-party sellers, Walmart Marketplace)
• International retailers using U.S. last-mile delivery

The company focuses on affordable delivery solutions, which explains why budget-conscious sellers frequently choose them.

How GOFO Express Tracking Works

Getting Your Tracking Number

Your GOFO Express tracking number is a unique identifier assigned to each package, allowing you to monitor its journey from dispatch to delivery. You'll typically receive this number via:

• Email confirmation from the seller
• Text message notification from GOFO
• Order history on the retailer's website

GOFO tracking numbers usually start with "GF" followed by a series of numbers (example: GF6312410936764).

Where to Track Your Package

Official GOFO Website Visit gofoexpress.com and enter your tracking number in the tracking field on their homepage.

Third-Party Tracking Platforms GOFO packages can be tracked on platforms like 17TRACK, which integrates with over 3,131 carriers and offers a tracking accuracy rate of up to 99.9%. Other options include:

• AfterShip
• Parcels App
• Synctrack

Third-party trackers often provide more detailed information and let you track multiple packages from different carriers in one place.

Understanding Tracking Updates

GOFO Express tracking information typically updates at key transit points: when packages are scanned at departure, arrival at sorting facilities, or when out for delivery. Common tracking statuses include:

Common GOFO Express Tracking Issues

Tracking Not Updating

When your tracking goes quiet, your package is often simply in transit between major checkpoints, especially true for shipments covering vast distances. However, some customers report tracking that never updates or updates days after actual delivery.

What to do:

• Wait 24-48 hours, as scanning delays are common
• Check third-party tracking sites for additional details
• Contact the seller if no update after 3-5 days

Package Marked Delivered But Not Received

This is one of the most frequently reported issues with GOFO Express, with customers receiving delivery confirmation photos showing doorsteps that aren't theirs.

Immediate steps:

1. Check all entry points (front door, back door, mailbox, garage)
2. Ask neighbors if package was left at wrong address
3. Review any delivery photos in tracking details
4. Contact GOFO customer service immediately
5. File claim with the retailer who sold you the item

Wrong Address Delivery

Many customers report packages delivered to incorrect addresses, with GOFO sometimes refusing refunds despite photographic evidence showing the wrong location.

Protection strategy:

• Add detailed delivery instructions when ordering
• Consider requiring signature confirmation for valuable items
• Use security cameras to document deliveries

GOFO Express Reliability: The Reality

What Reviews Reveal

On Trustpilot, GOFO Express holds a "Bad" rating of 1.4 out of 5 stars based on approximately 171-187 reviews. The company is not BBB accredited, and the Better Business Bureau notes that complaints about lost, misdelivered, or undeliverable packages may not be handled directly by GOFO—customers must contact the original seller instead.

Positive Experiences

Some customers do report successful deliveries:

• Packages arriving within expected timeframes
• Accurate tracking updates
• Professional driver interactions
• Proper placement at designated delivery spots

Common Complaints

The most frequent issues include:

• Packages thrown, kicked, or roughly handled
• Items left in unsafe, visible locations
• Delivery at odd hours (late evening, very early morning)
• Unresponsive customer service
• Investigation periods of 5-10 business days with no resolution

How to Track GOFO Express Packages: Step-by-Step

Method 1: Official Website

1. Go to gofoexpress.com
2. Locate the tracking section (usually prominent on homepage)
3. Enter your tracking number
4. Click "Track" or "Search"
5. View real-time status and delivery updates

Method 2: Using 17TRACK

17TRACK is used by millions from over 230 countries and can track GOFO orders from global marketplaces like TikTok, Shopify, Amazon, Wish, and AliExpress.

1. Visit 17track.net
2. Enter your GOFO tracking number
3. (Optional) Enter multiple tracking numbers separated by commas
4. Click "TRACK"
5. Review detailed tracking information with location history

Method 3: Seller's Platform

Most e-commerce platforms provide integrated tracking:

• Log into your account
• Find your order in order history
• Click tracking number or "Track Package"
• View updates directly on platform

GOFO Express Delivery Times

GOFO Express delivery times vary depending on shipment origin, destination, and specific service used, typically ranging from 2-7 days for domestic last-mile delivery under ideal conditions.

Factors affecting delivery speed:

• Distance from distribution hub
• Order volume during peak seasons
• Local weather conditions
• Address accessibility
• Customs clearance (for international shipments)

Is GOFO Express Legitimate or a Scam?

The Verdict

GOFO Express is a legitimate delivery service with a clear role in providing cost-effective last-mile solutions for e-commerce, though its reliability is severely lacking. GOFO Express has an F rating from the Better Business Bureau, indicating a history of unresolved complaints and lack of transparency in resolving customer disputes.

The company is NOT a scam, but:

• Service quality is inconsistent
• Customer support is often unresponsive
• Package handling can be careless
• Resolution processes are slow

When GOFO Texts Are Legitimate

Some people initially suspect GOFO Express text notifications are scams, but these are legitimate when they correspond to actual orders you've placed. Verify by:

• Checking if you've ordered anything recently
• Confirming the tracking number matches your order
• Never clicking links if you haven't ordered anything
• Going directly to the retailer's website to track

What to Do If You Have Problems

Contact Information

GOFO Express Customer Service:

• Website: gofoexpress.com
• Office Location: 36-47 Main St, Flushing, NY 11354, United States
• Major hubs: Newark, NJ and City of Industry, CA

Important: The BBB advises that complaints about lost, misdelivered, or undeliverable packages may not be handled by GOFO—requests for refunds or reshipments must be directed to the seller where the transaction was made.

Resolution Steps

1. Document everything: Save tracking screenshots, delivery photos, and all communication
2. Contact seller first: Most refunds/replacements come from the retailer, not GOFO
3. File complaints: Report to BBB, Trustpilot, or relevant consumer protection agencies
4. Payment disputes: Contact your credit card company if seller won't help
5. Social media: Some customers report faster responses via Twitter/Facebook

Tips for Better GOFO Express Experience

Before Ordering

• Check if seller uses GOFO for delivery
• Read recent reviews about delivery service
• Consider paying extra for different courier if available
• Order low-value items first to test service in your area

At Checkout

• Double-check delivery address
• Add detailed delivery instructions
• Include phone number for driver contact
• Choose signature confirmation for valuable items

After Ordering

• Track package daily
• Be home during delivery window if possible
• Set up security cameras at delivery location
• Communicate with neighbors about expected deliveries

GOFO Express vs. Other Carriers

Note: All major carriers receive complaints; GOFO's pattern shows more consistency in negative experiences

Conclusion

GOFO Express tracking is straightforward to use, but the service behind it has significant reliability concerns. While the company is legitimate and some customers receive packages without issues, the volume of complaints about mishandled deliveries, poor customer service, and unresolved problems makes it a risky choice for valuable shipments.

Recommendations:

• Use GOFO tracking proactively—check daily
• Order low-value items when GOFO is the only option
• Always keep documentation and screenshots
• Work with sellers who offer shipping insurance
• Consider alternative shipping methods for important purchases

The best approach? Know that GOFO Express exists, understand how to track your packages, but advocate for sellers to use more reliable carriers when possible.

Frequently Asked Questions

1. How do I track my GOFO Express package?

Enter your tracking number (starting with "GF") on gofoexpress.com or use third-party tracking platforms like 17TRACK, AfterShip, or Parcels App for more detailed information.

2. What does "In Transit" mean on GOFO tracking?

"In Transit" indicates your package is moving through GOFO's delivery network toward your address. It may be at a sorting facility, on a truck between hubs, or approaching your local delivery station.

3. Why isn't my GOFO Express tracking updating?

Tracking may not update during transit between major facilities, especially for long-distance shipments. However, if there's no update for 3-5 days, contact the seller as this could indicate a scanning issue or lost package.

4. What should I do if GOFO says delivered but I didn't receive my package?

Check all possible delivery locations, ask neighbors, review delivery photos in tracking, contact GOFO immediately, and file a claim with the original seller. Document everything with screenshots and photos.

5. Is GOFO Express a scam company?

No, GOFO Express is a legitimate last-mile delivery service. However, they have poor reviews and inconsistent service quality. The company is real, but reliability issues are well-documented.

Thank you for reading! For more insights on Indian logistics and parcel services, check out our previous blog on:

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